Terms of use and sale

Purpose

These terms govern the use of the fleen app and the sale of its subscription, published by Alexandre Pletty, sole trader, SIRET 793 077 066 00033, 5 rue Alsace Lorraine, 42000 Saint-Étienne, France, reachable at support@fleen.app and on +33 7 66 01 32 49, to any adult natural person acting for non-professional purposes.

Account and household

Using the app requires a personal account. A household can bring together up to 6 members, each with their own account. Personal budget data is never shared between members.

Free plan

A free plan, with no time limit, gives access to the personal budget with no limit on bills, this month’s forecast, and lets you join someone else’s household. It also lets you open one space of your own. Creating your own household, or opening more spaces, requires the fleen Pro subscription. A household whose subscription has ended stays available to all its members, who keep entering and changing their spending; it can then no longer take in members beyond 2, nor go over 5 shared bills. Likewise, spaces opened during the subscription stay available and editable, but no new one can be opened while any of them remains open.

Subscription and price

The fleen Pro subscription costs €9.99 a month or €89.99 a year. This is the final price: VAT not applicable, art. 293 B of the French Tax Code. fleen Pro lets you create your own household and bring up to 6 members into it, with no limit on shared bills and up to eight spaces, a twelve-month forecast and instant settlement between members. Taken by one person, it applies to their personal budget and to the households they created, for all their members. The price in force is the one shown by the store or on fleen.app at the time of subscribing.

Trial period

A first period of fourteen free days may be offered when subscribing, once per account. Unless cancelled at least twenty-four hours before it ends, the subscription then continues at the price shown.

Payment

The contract is made with the publisher, whatever the means of payment. In the iPhone or Android app, payment is collected by Apple’s App Store or by Google Play on the publisher’s behalf, under the store’s conditions. On fleen.app, it is collected by card through Stripe (Stripe Payments Europe, Ltd., Ireland). fleen neither collects nor keeps any card data.

The app works on iPhone, on Android and on the web.

Term and cancellation

The subscription is monthly or yearly and renews automatically, without prejudice to article L215-1 of the French Consumer Code. It can be cancelled at any time, taking effect at the end of the current period: from the store’s subscription settings, which the app opens, or, for a subscription taken on fleen.app, from the billing page the web app opens. The account and its households then go back to the free plan, with no data deleted.

fleen Pro given

The publisher may give the fleen Pro subscription to an account, for a set time or with no limit, in particular as a goodwill gesture or a thank-you. No payment is asked and there is nothing to cancel. The publisher may end it at any time, without notice; when it ends, the account goes back to the free plan, with no data deleted. It is not given to someone whose subscription is still being charged.

Withdrawal and refunds

You have fourteen days from subscribing to withdraw, without giving any reason. When the subscription starts with the trial period, those fourteen days are the trial itself: cancelling before it ends is enough, and nothing is paid.

Without a trial period, the service starts as soon as you subscribe, at your request. If you withdraw, you are refunded within fourteen days, less the amount for the days already elapsed (article L221-25 of the French Consumer Code).

To withdraw, write to support@fleen.app, for example: “I withdraw from my fleen Pro subscription taken on [date], with the account [email address].” For a purchase on the App Store or Google Play, the refund is paid by the store on the publisher’s behalf, and you can also ask the store directly; for a purchase on fleen.app, it is paid by the publisher through Stripe, to the card used.

Availability

The publisher strives to keep the service available at all times, without guaranteeing it will never be interrupted, in particular for maintenance or force majeure. This clause takes away none of the consumer’s statutory rights, including the legal guarantee of conformity for digital content and services (articles L224-25-12 and following of the French Consumer Code).

Changes to these terms

The price can only change when the subscription renews: the new price is announced by email at least one month before, and the user can refuse it by cancelling at no cost. Other terms only change for a legitimate reason (a change in the law, the service or its security), announced the same way, with the same right to cancel at no cost.

Complaints and disputes

Any complaint can be sent to support@fleen.app. The consumer mediator the consumer can turn to free of charge will be named here. These terms are governed by French law, without prejudice to the mandatory rules of the consumer’s country of residence.